Some Southland Time Warner customers lose Super Bowl telecast

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Seattle linebacker Malcolm Smith, who returned an interception for a touchdown and recovered a fumble, holds aloft the Most Valuable Player trophy after the Seahawks defeated the Denver Broncos, 43-8, in Super Bowl XLVIII. (Bill Kostroun / Associated Press)

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Seahawks owner Paul Allen accepts the Vince Lombardi Trophy during the awards presentation alongside Coach Pete Carroll and General Manager John Schneider. (Charlie Riedel / Associated Press)

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Seattle quarterback Russell Wilson, who completed 18 of 25 passes for 206 yards and two touchdowns, takes his turn to hold the Vince Lombardi Trophy. (Kevin C. Cox / Getty Images)

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Seahawks fans celebrate after Seattle defeated the Denver Broncos, 43-8, in Super Bowl XLVIII. (Matt York / Associated Press)

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Broncos quarterback Peyton Manning congratulates Seahawks quarterback Russell Wilson after the game. (Kevin C. Cox / Getty Images)

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Seahawks quarterback Russell Wilson helps douse Coach Pete Carroll as the final seconds tick away. (Matt York / Associated Press)

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Seahawks receiver Doug Baldwin gets past two Broncos defenders for a 10-yard touchdown reception and 43-8 lead in the fourth quarter. (Elsa / Getty Images)

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Denver receiver Demaryius Thomas pulls down a 14-yard touchdown catch against Seattle cornerback Byron Maxwell in the fourth quarter for the Broncos’ first points of the game. (Christian Petersen / Getty Images)

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Broncos receiver Demaryius Thomas celebrates after making a 14-yard touchdown reception against the Seahawks in the fourth quarter. (Jeff Gross / Getty Images)

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Seattle receiver Jermaine Kearse breaks a tackle attempt by Denver cornerback Tony Carter on a touchdown reception in the third quarter. (Kathy Willens / Associated Press)

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Seattle quarterback Russell Wilson unloads a pass against the Broncos in the third quarter. (Paul Sancya / Associated Press)

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Seattle cornerback Richard Sherman reacts after the Seahawks forced an incomplete pass in the second half. (Jeff Roberson / Associated Press)

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Broncos receiver Demaryius Thomas takes a seat on the turf after he fumbled while making a reception in the third quarter. (Mark Humphrey / Associated Press)

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Seahawks safety Earl Thomas III grabs the facemask of Broncos receiver Wes Welker while making a tackle in the second half. (Chris OMeara / Associated Press)

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Seattle linebacker Malcolm Smith tucks the ball under his jersey after recovering a fumble by Denver receiver Demaryius Thomas in the third quarter. (Jeff Roberson / Associated Press)

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Seahawks returner Percy Harvin evades Broncos defender Steven Johnson on the second half kickoff for an 87-yard touchdown. (Paul Sancya / Associated Press)

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Seattle receiver Percy Harvin heads toward the end zone as he returns the second half kickoff 87 yards for a score against Denver. (Tom Pennington / Getty Images)

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Teammates swarm Percy Harvin (11) after his 87-yard kickoff return to open the second half. (Jamie Squire / Getty Images)

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Broncos quarterback Peyton Manning is hit by Seahawks defensive end Cliff Avril as he releases a pass, which was intercepted by Malcolm Smith, in the second quarter. (Mark Humphrey / Associated Press)

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Seahawks linebacker Malcolm Smith (53) intercepts a pass intended for Broncos running back Knowshon Moreno in the second quarter. (Chris OMeara / Associated Press)

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Seattle linebacker Malcolm Smith leaves Denver lineman Louis Vasquez (65) in his wake on a 69-yard interception return for a touchdown in the second quarter. (Jeff Gross / Getty Images)

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Seattle linebacker Malcolm Smith begins to celebrate as he crosses the goal line on a 69-yard interception return in the second quarter. (Christian Petersen / Getty Images)

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Seahawks linebacker Malcolm Smith (53) celebrates with teammates after returning an interception 69 yards for a touchdown and a 22-0 lead in the second quarter. (Stephen Dunn / Getty Images)

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Seahawks Coach Pete Carroll congratulates safety Kam Chancellor after he intercepted a pass late in the first quarter. (Gregory Bull / Associated Press)

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Denver running back Knowshon Moreno is brought down by Seattle defensive ends Chris Clemons and Cliff Avril in the second quarter. (Kevin C. Cox / Getty Images)

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Seahawks quarterback Russell Wilson is forced to flip a pass backhanded past Broncos linebacker Danny Trevathan in the second quarter. The pass fell incomplete. (Paul Sancya / Associated Press)

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Denver tight end Julius Thomas is brought down by Seattle linebacker Bobby Wagner after a reception in the first quarter. (Jeff Gross / Getty Images)

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Seahawks running back Marshawn Lynch is stopped by Broncos linebacker Nate Irving and safety Duke Ihenacho in the first quarter. (Jeff Gross / Getty Images)

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Seattle quarterback Russell Wilson finds receiver Jermaine Kearse (15) open for a completion in the first quarter. (Jamie Squire / Getty Images)

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Seahawks receiver Jermaine Kearse signals first down after a reception in the first quarter. (Elsa / Getty Images)

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Seattle holder Jon Ryan (9) congratulates kicker Steven Hauschka after a 31-yard field goal in the first quarter for a 5-0 lead. (Elsa / Getty Images)

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Broncos running back Knowshon Moreno (27) fumbles as he tackled by Seahawks defensive linemen Clinton McDonald (69) and Chris Clemons (91) in the first quarter. (Kevin C. Cox / Getty Images)

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Denver offensive guard Zane Beadles recovers a fumble by teammate Knowshown Moreno in the first quarter. (Erik S. Lesser / EPA)

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Broncos linebacker Nate Irving breaks up a pass in the end zone intended for Seahawks receiver Jermaine Kearse in the first quarter. (Ronald Martinez / Getty Images)

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Broncos linebacker Nate Irving knocks the ball from the grasp of Seahawks receiver Jermaine Kearse on a pass into the end zone in the first quarter. (Tannen Maury / EPA)

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Seahawks quarterback Russell Wilson is pushed out of bounds at the 14-yard line by Broncos safety Duke Ihenacho after a five-yard gain in the first quarter. Seattle would kick a field goal soon after to take a 5-0 lead. (Lionel Hahn / McClatchy-Tribune)

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Seahawks receiver Percy Harvin (11) gets past Broncos safety Mike Adams on a 30-yard run in the first quarter. (Ronald Martinez / Getty Images)

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Denver running back Knowshon Moreno beats Seattle defensive end Cliff Avril (56) to a snap that went over the shoulder of quarterback Peyton Manning (background) on the opening play of the game. (Paul Sancya / Associated Press)

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Broncos running back Knowshon Moreno (27) recovers a bad snap before Seahawks defensive end Cliff Avril (56), resulting in a safety and the first points of Super Bowl XLVIII. (Tom Pennington / Getty Images)

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Receiver Trindon Holliday and his Broncos teammates take the field at MetLife Stadium for Super Bowl XLVIII. (Jeff Gross / Getty Images)

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Quarterback Russell Wilson (3) leads the Seahawks onto the field at MetLife Stadium for Super Bowl XLVIII. (Ronald Martinez / Getty Images)

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Broncos cornerback Champ Bailey and quarterback Peyton Manning chat during warmups for Super Bowl XLVIII. (Paul Sancya / Associated Press)

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A Seattle Seahawks fan snaps a photo as the teams warm up for Super Bowl XLVIII. (Elsa / Getty Images)

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Seattle Seahawks fans cheer before the start of Super Bowl XLVIII. (Kathy Willens / Associated Press)

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Football fans approach a huge Super Bowl sign outside of MetLife Stadium on Sunday. (Seth Wenig / Associated Press)

By Victoria Kim

Feb. 2, 2014 6:07 PM PT

Football fans across a large swath of Southern California were deprived of live coverage of the Super Bowl on Sunday evening when Time Warner Cable’s feed appeared to cut out in the second quarter for about an hour.

The outage, which began shortly before 5 p.m., appeared to affect customers in and around Los Angeles County, from Hacienda Heights and Hancock Park to Santa Monica, and in some parts of Ventura County.

In South L.A., Merv Evans said after his screen went black, he called his aunt, who was also watching in the area and became convinced it was a conspiracy to deprive the neighborhood of the Super Bowl.

PHOTOS: Seahawks win Super Bowl XLVIII

“It’s an important game. Very important game,” said Evans, 60.

Frustrated viewers called newspaper tip lines and turned to the Web, complaining on Twitter. “I’d rather have cable in North Korea than Time Warner Cable,” user Paige Graham wrote. Many offered tips for viewing, suggesting that people switch to the Spanish-language channel or the high-definition one.

Some were upset about missing more than just the game: “Time warner cable went out and made me miss David Beckham’s commercial. I will never get over this,” user Kristin Schuppert tweeted.

Time Warner representatives said through their Southern California Twitter account that they were investigating an issue with the feed. “We’re working to resolve,” they wrote.

In an email, spokesman Dennis Johnson said the high-definition signal was available, and officials were working to restore the regular signal “as quickly as possible.” Customers reported signals had returned about 6 p.m.

“We were watching it, enjoying it and then it went out,” said Cindy Kimura, who was watching with family in Orange. “Unhappy. That’s an understatement,” she said.

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Twitter: @vicjkim

victoria.kim@latimes.com